Foreclosure Litigation Sr. Associate

At Mr.
Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive.
As a Mr.
Cooper Group team member, you play a big role in making that dream possible.
Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed.
Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible! JOB SUMMARY Act as business liaison between outside counsel and Foreclosure department to provide settlement and litigation alternatives.
Act as a central point of contact between in-house counsel, local counsel, and business units on litigated and contested cases.
Paralegal certification preferred, although not necessary.
Scope/Responsibilities: Solid knowledge of required job skills, company policies and procedures; ability to apply knowledge to a variety of work assignments that vary in nature with a moderate level of difficulty.
Serve as the single point of contact and subject-matter-expert for a customer pipeline or a mortgage function.
Utilize broad base knowledge in multiple functional areas to solve problems and improve processes.
General understanding of federal and state mortgage servicing requirements and standards.
Generates a variety of daily, weekly, and monthly internal and external reports.
Proven track record of working/managing multiple processes.
Ability to operate under strict deadlines and within short timeframes.
Proven ability to manage time, priorities, and resources to achieve goals.
ESSENTIAL JOB FUNCTIONS Act as a central point of contact between in-house counsel, local counsel, and business units on litigated and contested cases.
Facilitate monthly client calls that may include litigation counsel to discuss strategy and monitor case progress.
May testify on behalf of company at hearings, trials and attend depositions if Subpoenaed.
Review pleadings and ensure appropriate matters are escalated to in-house counsel.
Review business records to ensure accuracy of responsive pleadings.
Work with in-house and outside counsel to provide recommendations for case resolution and litigation alternatives to management.
Develop and update status reports on litigated cases.
Manage outside counsel to ensure proper case handling and reduce risk to the organization.
Assist management in developing and updating policies and procedures.
KNOWLEDGE, SKILLS, ABILITIES Education & Professional Experience: Typically requires a minimum of 2 years of work experience.
Associates degree preferred with two years customer service experience.
Mortgage and/or Financial Services experience a plus.
Leadership/Hierarchy: Operates effectively under general supervision.
Ability to train new or existing staff when necessary.
Suggests and asks for others’ ideas to improve quality, efficiency, and effectiveness.
Level of Decision Making: Applies judgment to resolve issues and/or make recommendations.
Utilizes sound judgment to identify the best solution to critical issues within a functional area.
Utilizes technical skills to recommend solutions.
Individual/Customer Impact: Decisions and actions have impact on success of project team, department and/or client.
Scope of work occasionally impacts assigned business area, other business units and/or processes.
Provides advice and assistance to help others accomplish their work.
Proven ability to serve as a champion for our customers.
Ability to handle escalated issues timely and appropriately.
Communication: Demonstrates high-level verbal and written communication skills.
Ability to deliver thorough communications to a team and/or peers.
Skilled in presenting to small groups.
Technical Proficiency: Demonstrate intermediate to advanced computer and software skills necessary for job function.
Proficiency with Microsoft Office.
Mr.
Cooper Group is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran.
EOE/M/F/D/V Job Requisition ID: 021841 Job Category: Servicing Primary Location City: Lewisville Primary Location Region: Texas Primary Location Postal Code: 75067 Primary Location Country: United States of America Additional Posting Location(s):