Sales Contracts Coordinator

Review and administer terms of customer contracts to ensure compliance with CMA’s policies and requirements and renegotiates exceptions as part of the review process as necessary.
Coordinate customer contracts by interacting with customers, sales operations group, and other departments within CMA.
Provide primary customer interface; oversee and process domestic and international sales orders; identify develop, and implement process and system improvements to improve overall group efficiency.
Assist in the development and analysis of reports and visibility metrics to communicate the overall performance of the Sales Operations group.
Coordinate schedules with production planning, technical, and QA to establish and maintain product inventory to meet customer requirements.
Manage government contracts and rated orders to include: Performing reviews, identification of contract risks, communicating exceptions & acknowledgements.
Manage customer accounts to include: sales orders, purchase orders, review of customer contract terms, conditions and pricing to ensure consistency with proposals and CMA policy, identification of contract risk items, interfacing with Compliance Manager.
Act as primary Subject Matter Expert (SME) for execution of Defense Contracts, Defense Federal Acquisition Regulations (DFAR), and Export Controls.
Coordinate resolution of logistics, accounts receivable, billing and invoicing issues.
Develop and maintain excellent customer relations through, quick, accurate and responsive support.
Coordinate timely delivery of finished goods.
Oversee the movement of finished product in and out of facilities.
Ensure that product shipments meet customer requirements.
Ensure all customer requests are complete at time of shipment.
Develop, implement and maintain detailed process documentation and work instructions to include providing training to sales group.
Represent Sales department for internal audits and external audits by FAA, ISO, and Customers.
Pull and communicate customer’s quality document requirements to QA department for review & exceptions.
Coordinate sales activities with Technical department to ensure customer product specifications are met.
Assist in analyzing, tracking and reporting weekly and monthly sales activities and communicating concerns to management as necessary.
Assist in the preparation of required documents to obtain and maintain export license and import certifications.
Maintain confidentiality of information related to new products, profit margin, and proprietary products.
Work with others to achieve an atmosphere of teamwork and continuous improvement.
Skills and Specifications Strong verbal and written communication skills.
Ability to utilize/operate a computer, peripheral equipment and appropriate software, such as Microsoft Office applications including Word, Excel and PowerPoint.
Possess an expert knowledge of contract administration procedures.
Ability to provide leadership within the group in relation to contract coordination with customers and other departments.
Ability to work well in a team-based, multi-cultural environment and adapt to diverse personalities.
Must possess high analytical ability.
Ability to work well under pressure.
Ability to set priorities.
Ability to see potential pitfalls and initiate corrective action to schedules as needed across all departments.
Ability to self-motivate and take initiative.
Knowledge of record keeping techniques and procedures.
Ability to develop close working relationships with customers.
Ability to develop close working relationships across all departments.
Ability to multi-task and keep track of multiple activities simultaneously.
Knowledge of ITAR/EAR (Export Administration Regulations), Schedule B Codes, HTS Codes, US Import Regulations, US Customs and free-trade zones.
Working knowledge of customer order processing.
Education and Qualifications Bachelor’s degree in Business, Sales/Marketing, or related discipline, and five plus years’ experience in materials, export, shipping, and customs requirements, or equivalent combination of education and experience, required.
Contract administration experience required.
Experience with defense contracts and Defense Federal Acquisition Regulations (DFAR) preferred.
Knowledge of Prepreg and raw materials market preferred.
Working knowledge of accounts receivable preferred.
Personal computer experience in Microsoft applications such as Excel, Access and Word required.
This position involves working with technologies and information which are subject to U.
S.
export control regulations.
Under these regulations, Toray Composites must review certain candidate information including citizenship, basis of United States work authorization and country of origin.
This information will be used for export control screening purposes only.
Compliance with US Export Control Regulations: This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR).
In order to comply with these regulations, applicants for employment must be a “U.
S.
Person” as defined by the ITAR and/or EAR.
The definition of “US Person” includes U.
S.
citizen or national, U.
S.
permanent resident, or lawfully admitted into the U.
S.
as a refugee or granted asylum.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position requires the ability to read, write, speak and understand English at a level necessary to successfully perform assigned responsibilities.
Position frequently requires the ability to make quick decisions related to sales and contract-related issues.
Ability to set priorities.
Ability to utilize interpersonal and teamwork skills, perform basic mathematical computations, give complete directions and to understand and apply work specifications in the completion of work tasks.
The ability to hear, speak, use hands/fingers and the repetitive motions of hands/wrists are occasional.
Ability to occasionally lift 10 pounds.
Vision abilities require the adjustment and focus of sight.
Must be able to perform the essential functions of the position with or without accommodation.
#INDCMA Experience Required Contracts administration experience 5 year(s): Experience in materials, export, shipping, and customs requirements Preferred Working knowledge of accounts receivable preferred Experience with defense contracts and Defense Federal Acquisition Regulations (DFAR) preferred Behaviors Preferred Functional Expert: Considered a thought leader on a subject Innovative: Consistently introduces new ideas and demonstrates original thinking Thought Provoking: Capable of making others think deeply on a subject Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Goal Completion: Inspired to perform well by the completion of tasks Self-Starter: Inspired to perform without outside help Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)