Training and Development Specialist

Position Summary The Training and Development Specialist is responsible for the development, implementation and facilitation of a formal training program for the organization, while utilizing and maintaining our learning management system (LMS.
) Primary Position Responsibilities • Administers the in-house, CoServ University, training program by analyzing needs and formulating programs and schedules based on knowledge of identified needs, changes to business systems, services or procedures.
• Works closely with leadership to align training goals with overall company and departmental objectives.
• Coordinates securing outside training resources such as consultants, educational institution personnel, and business and industry representatives.
• Researches, writes and develops new and/or revised curriculum such as training handbooks, multimedia visual aids, computer tutorials and reference works.
• Develops and delivers in-person and virtual training as needed and moderates sessions to ensure engagement.
• Maintains learning management system (LMS), including managing user accounts, uploading training materials, and monitoring training completion and compliance.
• Responsible for creating and executing learning strategies and programs while maintaining Employee training records and providing training reports as requested through the learning management system (LMS).
• Works with various departments throughout the organization to ensure accurate documentation and tracking of training.
Including: Safety, EDP/Operations, IT/InfoSec, etc.
• Develops metrics to effectively monitor the impact of training programs.
• Continually collects and analyzes feedback from participants on the effectiveness of training programs.
• Supports the continuous improvement of training processes, suggesting enhancements, and identifying opportunities for streamlining and automation.
• Stays updated on training best practices and industry trends, incorporating them into the coordination and delivery of training activities.
• Coordinates with legal in reviewing the required training contracts.
• Responsible for working with the Employee Communications Specialist and the Safety & Training Department to update the monthly safety topic training presentation, post on the LMS and assign to all Employees.
• Responsible for preparing and maintaining the training program budget.
• Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
• Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.
Secondary Position Responsibilities • Creates and submits training invoices quarterly or as necessary.
• Plans, organizes, and coordinates Employee morale events.
• Assists with internal communications, as needed.
• Performs other duties and activities as directed.
Supervisory Responsibilities • None Position Requirements Education and Certifications Required • High School Diploma or G.
E.
D equivalency.
Education and Certifications Preferred • College degree in a business field.
• PHR or SHRM-CP Experience Required • Three (3) years of leadership training experience or six (6) years of experience as a leader in an organization.
• Working knowledge of a learning management system (LMS).
Experience Preferred • Five (5) years of experience in adult learning facilitation.
• Experience in creating graphics.
• Experience with Adobe creative suite.
• Working knowledge of Schoox and/or UKG Pro Learning.
Skills and Abilities Required • Excellent human relations and communications skills, both written and verbal.
• Must be comfortable in preparing and delivering presentations to all levels within the organization, including formal professional development and teaching assignments.
• Ability to evaluate and research training options and alternatives.
• Demonstrates competencies of leadership skills - planning, coordinating, directing, listening and communication.
• Ability to work under strict deadlines and has the capability to utilize problem- solving skills.
• Ability to prioritize and manage multiple tasks.
• Must have strong grammar skills.
• Must understand the confidentiality required for this position.
• Must be detail oriented.
• Must possess personal computer skills and be proficient in Office 365 products including, but not limited to Outlook, Word, Excel, and PowerPoint.
• Ability to work independently, with minimal supervision.
• Ability to work as a team player.
• Ability to work flexible and extended hours as needed or directed.
Skills and Abilities Preferred • Knowledge of the cooperative business model.
• Knowledge of instructional design.
Physical Requirements • Operates office equipment such as a computer, telephone, copier, etc.
• Indoor, office environment.
• Ability to lift a minimum of 25 pounds.
• Ability to drive occasionally as needed.
• Ability to sit for long periods of time.
• Requires frequent sitting, standing, walking, bending, and reaching.
Other Requirements • Travels to conferences and other office sites.
• Must have and maintain a valid Texas driver's license.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)